Consulting Services

• Charge, billing & collections studies
• Chest pain center
• Cost reduction programs
• Patient satisfaction campaigns
• Demand management programs (call centers, after hour programs, etc.)
• ED billing services
• ED physician contract negotiations
• Fast track programs
• Patient flow study and redesign
• Pediatric emergency care
• Physician staffing services
• Reducing ED patient delays
• Urgent care centers

We work with client hospitals to develop a number of highly effective marketing programs to help the hospital gain market share. These programs are designed to achieve high impact for low cost in building awareness and can be customized to advance the strategic direction of the hospital. The selection includes prewritten radio public service announcements, newspaper health columns, direct mail promotions and billboard campaigns. We also provide step-by-step guides for health fairs, building EMS relations, promoting physicians, developing Internet advertising and news releases.